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WHERE CAN I BUY TICKETS?

WHAT DOES A FESTIVAL WRISTBAND GET ME?

A Wristband gains you entry to all the venues involved in the festival. Entry is subject the venue capacity, to avoid disappointment we would recommend getting to your chosen shows early, as entry is on a first come first served basis.

HOW MUCH ARE THE TICKETS?

A very limited number of early-bird tickets will be available at £25.50, the remainder of tickets will be £30.

HOW MANY TICKETS CAN I BUY?

6 per person.

WHAT TIME DO GATES OPEN AND CLOSE?

All venues will open and close at different times but there will be live music all day and night. Full timings will be released nearer the time of the festival.

I HAVE LOST MY TICKETS, WHAT CAN I DO?

Unfortunately tickets cannot be replaced under any circumstances. Please look after your tickets like you would cash.

I THINK I MAY HAVE BOOKED TICKETS FROM A SCAM WEBSITE, CAN YOU HELP?

We can only advise you to contact your credit card company and ask for their help in trying to get your money back. We advise you to only book via the official outlets detailed on neighbourhoodfestival.com tickets section. You can also report anybody you suspect of Internet fraud to Action Fraud on 0300 123 2040.

CAN I CAMP AT NEIGHBOURHOOD?

This event is a non-camping event

WHAT IS NEIGHBOURHOOD FESTIVAL’S POLICY ON DRUGS AND ALCOHOL?

Right of admission is reserved by the event – As the venue is a licensed premise, even if you have a ticket, there may be circumstances where we feel or understand you should not be allowed into our event such as you being drunk or under the influence of drugs, and you will not be permitted to enter the event. No refund will be given.

Illegal and antisocial behaviour will not be tolerated and will lead to ejection from the event without refund.

There will be a Challenge 25 policy operating at every bar. Challenge 25 means that every individual, who visually appears to be under 25 years of age and is seeking to purchase or be supplied with alcohol at the premises or from the premises, shall be required to produce identification proving that individual to be 18 years of age or older. Acceptable identification for the purposes of age verification will include a photographic driving licence, British passport, or photographic identification bearing the “PASS” logo and the person’s date of birth. If the person seeking alcohol is unable to produce acceptable means of identification, no sale or supply of alcohol will be made to or for that person. If you are under 18 you are committing an offence if you attempt to buy alcohol.

PROHIBITED ITEMS – THE FOLLOWING ITEMS ARE NOT PERMITTED:

  • Illegal substances – we operate a zero tolerance on drugs/legal highs and entry will be refused for those attempting to enter the event with any
  • Glass (of any kind) or cans
  • Spray cans
  • Laser equipment or pens
  • Gas canisters
  • Fireworks, flares, Chinese lanterns, klaxons, air horns or other similar items capable of making loud noise and any item which may reasonably be considered for use as a weapon
  • Bicycles, skateboards, scooters, roller blades, personal motorised vehicles (unless a Motability scooter – see Disability Access Information)
  • Large umbrellas or parasols of any kind
  • Chairs of any sort, including stools, shooting sticks, will not be permitted at the event.
  • You may be searched on entry to the event site. Any items that may be used in an illegal or offensive manner will be confiscated. No responsibility is given for the return of confiscated items. If you are in possession of illegal substances you may be arrested
  • Food & Drink – No food or drink (alcoholic or not) is permitted to be brought into the event, but customers may bring their own small bottles of water (500ml & below) so long as they are sealed and unopened.
  • Medication – Please bring any medication that you would normally take and tell your friends about any allergies that you have. Medication can be safely stored and refrigerated at the event First Aid point on site if required. Please remember that all medication must be self-administered
  • Animals – Animals, with the exception of assistance dogs, are not permitted at any time.
  • HOW DO I GO ABOUT GETTING PRESS ACCREDITATION?

    Please contact kara@sjmconcerts.com  ONLY GENUINE PRESS INQUIRIES WILL BE ACKNOWLEDGED.

    WHY DO MY FAVOURITE ARTISTS CLASH ON DIFFERENT STAGES?

    Because there are a number of stages and all positions have to be filled, there will always be clashes and this cannot be helped.

    WHAT IS THE AGE RESTRICTION?

    Strictly a 14+ event.

    AN ARTIST HAS CANCELLED, CAN I GET A REFUND?

    Please note the line-up is subject to change and there will be no refunds.

    HOW DO I COLLECT MY NBHD FESTIVAL WRISTBAND(S)?

    More information on collecting your festival wristbands will be sent to you with your tickets. Tickets will be sent out prior to the festival. If you haven’t received your ticket 1 week before the festival please contact your point of purchase.

    ARE THE VENUES ALL WALKING DISTANCE FROM ONE ANOTHER?

    Yes most venues are within a 5 minute walk of each other, the furthest you’d have to walk is 15 minutes between deaf institute and Albert Hall.

    WHEN DO TICKETS GO ON SALE?

    Tickets are on sale now. Hit the buy tickets button at the top.